How do i know if i have xfinity cloud dvr.

Search for "Xfinity Support" and select "Xfinity Support" from the drop down list. 3. Type your message in the text area. 4. Press Enter to send! My dvr box went & need a replacement is their anyway i can have a tech come to the house and replace it? Due to health problems i am unable to drive to the nearest xfinity store.Hey @PeteRFNY, Thank you for reaching out through our Xfinity Community Forums support page. Please accept my most sincere apology for the experience you have encountered. Depending on your storage settings, some recordings can be deleted. We highly recommend visiting our ' X1 Cloud DVR FAQs ' support page which goes over the X1 Cloud DVR ...X1 TV Box equipment types. If you have multiple Xfinity X1 TV Boxes in your home, you most likely have a DVR and one or more non-DVR TV Boxes. This article lists the different models of TV Boxes that you may have, including the XG1, XG2, XG1v3, XG1v4, RNG150N, and XiD. Notes:Oct 5, 2023 · 1.3K Messages. 7 months ago. @lewisr13, Thank you for taking the time to clarify those extra details, I can see how any high-pitched noise would get old really fast. Let's work on a fix or a replacement a bit more. In order to get started can you please send a direct message to Xfinity Support with your full name and full address by clicking ... I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.

As a result, you only saw the premium DVR service as the add-on. Lastly, you would then pay another $10.00 for the Premium DVR service if you want the extra storage. For example: $8.50 for the DVR equipment, $10.00 for the DVR base, and another $10.00 to upgrade to Premium DVR. Please keep in mind I’m basing this off your information above ...18 Messages. I’m assuming it was Xfinity. I got a message when I opened the app saying my service changed and I needed to log in. This was on the two devices (iPhone and Fire tv) I used yesterday. No obvious change in the app including no DVR. I also cannot view recording on the PC as I could before so it’s worse. Like.After you sign in, click the Devices tab. On this tab you can view the model number and MAC address of each X1 TV Box in your home. You can change the personalized title of each X1 TV Box (e.g., Living Room, Bedroom, etc.) by clicking the pencil icon next to the device's name. Enter a new name for the TV Box and click Save. Go online and view ...

CCBrandon1. +16 more. Problem Solver. •. 770 Messages. The Premium DVR plans are $10.00 per month. The equipment rental is $7.50. Do you see another charge for separate for DVR? I no longer work for Comcast.Step 3: Return your TV Boxes to Xfinity (Retail Location or Via UPS) You can initiate a TV Box return online, and send back your set-top TV Box device back via a UPS drop-off location with a prepaid label. Or, you can make an in-person return at an Xfinity store location near you. Make sure you get and photograph a receipt for your set-top ...

Search for "Xfinity Support" and select "Xfinity Support" from the drop down list. 3. Type your message in the text area. 4. Press Enter to send! My dvr box went & need a replacement is their anyway i can have a tech come to the house and replace it? Due to health problems i am unable to drive to the nearest xfinity store.Many people are familiar with Comcast, one of the leading providers of cable and internet services in the United States. What some may not know is that Comcast also owns Xfinity, a...Dec 29, 2020 · 1.4K Messages. Hi, @LuxyBear. Percentage full should be automatically built-in and show for our DVR boxes. If the model is old it may not be compatible or if the DVR box has software issues the best step is to refresh the TV service and modem through the My Account app. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.If you're an X1 DVR customer, you'll be able to keep some of the recordings from your Xfinity DVR TV Box in the cloud and access them through the Xfinity Stream app. Legacy (non-X1) DVR customers will lose the recordings stored on legacy TV Boxes. The Xfinity Stream app is available on the following Roku devices:

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Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.

I have been having a problem with recordings disappearing what I was told today 2-1-24 by a Xfinity employe that only the X1 DVR recordings are viewable until they are deleted by you or to make room for new recording. ... I don't know if this is true, but I do know that after 365 days the recording disappear, when not using the cable box. ...Previously, it was 30 days. When you’re using Philo’s DVR, which it refers to as Saved or Saved Shows, there are a few things to know: When you find a show or movie that you want to record, just select “Save” before it starts. Philo’s DVR records all future airings, new and reruns. Access your recordings from the “Saved” section ...A group of senators has raised concerns that Comcast is still charging customers for modems they don't actually have. By clicking "TRY IT", I agree to receive newsletters and promo...Just to make things even more painful, X1 Cloud DVR recordings have the audio down converted from Dolby 5.1 to to 2.0, which is plain two channel stereo. I know millennials and many others are cutting the cable cord to use streaming services, but didn't know there are at least two important technical reasons why streaming is so much …Xfinity TV customers can: Enjoy your full TV subscription in the home. Out of the home, stream up to 250+ live channels including news and sports. Manage and watch DVR recordings. Watch thousands of Xfinity On Demand shows and movies. Download shows and movies for offline viewing.Go to the Xfinity Stream portal. In the menu bar, click Live TV. Did you know: You can also search for programs to record by title using the Search Bar on the right side of the menu bar. In the Live TV drop-down menu, click the type of TV listings you want to see. All Channels shows all programs currently playing and scheduled to air.

Exit. Exit the menu you are currently in. Microphone. Push and hold to search for a program or access menus using voice commands. Record. Record the program you are currently watching to the DVR. Guide. Shows the programming guide, so it's easier to find a program you want to watch or record. Xfinity.Monday, March 21st, 2022 3:02 AM. Closed. DVR STORAGE VS CLOUD. What is the difference between dvr storage on the box and the cloud? I have only 3 recordings …Just to make things even more painful, X1 Cloud DVR recordings have the audio down converted from Dolby 5.1 to to 2.0, which is plain two channel stereo. I know millennials and many others are cutting the cable cord to use streaming services, but didn't know there are at least two important technical reasons why streaming is so much …As a result, you only saw the premium DVR service as the add-on. Lastly, you would then pay another $10.00 for the Premium DVR service if you want the extra storage. For example: $8.50 for the DVR equipment, $10.00 for the DVR base, and another $10.00 to upgrade to Premium DVR. Please keep in mind I’m basing this off your information …Go to the Xfinity Stream portal. In the menu bar, click Saved > Scheduled. On the Scheduled page, click the recording you want to change. In the recording details, click Record Options. In the pop-up box, click Modify Recording. The recording options are different for a TV series and for a movie or single-episode TV show (for example, a special ...I know that the physical DVR holds 150 hours of HD (500GB hard drive). It also says "and 150 hours of Cloud". In common ENGLISH, this would mean 150 hours DVR PLUS 150 hours CLOUD. Total of 300 hours. It says nothing about having the CLOUD be a mirror of the physical DVR. This would mean we have a total of 150 hours, not 300 hours.Let's get you started recording live TV programs. Swipe left to right to open the main menu. Under Live TV, tap the type of TV listings you want to see: All Channels. Favorite Channels. TV Go Channels. In the listings, tap the program you want to record. In the program details, tap Record.

Apr 3, 2021 ... ... need to know before you sign up. I'll review the pricing, channel lineup, cloud DVR and other features for you to consider. Learn more at ...

About the X1 DVR with cloud technology. While in the home, customers will be able to watch their DVR recordings over Comcast’s managed IP network on their mobile devices and computers; "check-out" DVR recordings by downloading them directly to a mobile device to take on-the-go; and access the X1 interface and live stream practically their ...Its standard cloud DVR — available on certain plans — allows you to record, schedule and save up to 50 live shows, and it will keep them for up to 90 days. There’s also Cloud DVR Plus, which ...NEW 20 Hour DVR "plan"? Got a popup message while watching tv about updating my DVR, which was probably 6 years old. Said Ok. Received new DRV; returned the old one. Before, my DVR had a certain amount of physical space on the hard drive. Now I somehow have a DVR "plan" with only 20 hours of space. If I want more "space" I …Unfortunately, there is no way to prioritize what is recorded to the Cloud and the physical DVR. All recordings that are available on your DVR can be "checked out" or …Feb 9, 2023 · Local and cloud DVRs are similar in that they both record and store live TV content for later viewing. However, there are a couple notable differences between the two that can impact their day-to-day use. A local DVR contains a physical hard drive to store copies of your recorded content. This means that when you play it back, it’s playing ... I use Xfinity Stream. Currently, my basic cloud based DVR is 78% full, with 16 recordings. At that level, in the past, I would have had DVR space for at least 4 more hours (each hour uses approx 5% of storage), or at least 4 more recordings before I hit 20 recordings.

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Apr 3, 2021 ... ... need to know before you sign up. I'll review the pricing, channel lineup, cloud DVR and other features for you to consider. Learn more at ...

Here's a great overview of the X1 DVR service . Please let me know if this helps! I no longer work for Comcast. I was told when I received my XG1V4 that recording is done internally to a HDD. Since then I've seen it 'debated' and 'argued'! Is QAM content recorded to an internal HDD and maybe the IPTv content...You will need to adjust the end time on the recording. To do so, you can go to the show you want to change, then modify recording, you can adjust the amount of minutes at the end of the show. This will allow you to see the ending. I no longer work for Comcast. 2 years ago.Jun 9, 2022 · I know that the physical DVR holds 150 hours of HD (500GB hard drive). It also says "and 150 hours of Cloud". In common ENGLISH, this would mean 150 hours DVR PLUS 150 hours CLOUD. Total of 300 hours. It says nothing about having the CLOUD be a mirror of the physical DVR. This would mean we have a total of 150 hours, not 300 hours. Nov 10, 2023 · Order Online. By Randy Harward. Share | Nov 10, 2023. The X1 from Xfinity is a cool little DVR. It has a user-friendly interface, excellent voice remote, and more integrated streaming apps than other DVRs. How to Use YouTube TV’s DVR. Setting up a recording is fairly straightforward. When you see shows, movies, or other content in the app, the Plus icon with the word “Add” underneath indicates you can add it to your DVR library. Just click the icon and it’s added. For a series, clicking the icon sets your DVR up to record current and ...To send a private message to us: • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. I no longer work for Comcast. Just recently started having this problem. Can't record more than 2 shows at a time.A DVR that records only in SD isn’t going to cut it on a 4K TV. Second, consider the playback quality. Some DVRs may compress files to fit more content on the same size hard drive, and some cloud DVRs can experience playback issues that lower the quality of your content. (Xfinity had some issues with this in 2022.)(1) Locked recordingsDVR storage. My DVR went from 80% full to 99% full within one hour last week and it is asking me to pay $10 per month to upgrade my storage. I have called comcast almost daily since February 24 and each rep has told me something different. One rep told me for some reason the % storage is reflecting what is actually on your cloud …Jul 29, 2015 ... Though the XG2 doesn't have a local DVR, an ... There's also speculation that the XG2 would be a perfect candidate for Comcast's new Cloud DVR ...Aug 17, 2023 ... Learn more about what a DVR is to help determine if you need one for your TV. ... A cloud DVR is a DVR with cloud features ... Comcast DVR Service: ...

Unfortunately, there is no way to prioritize what is recorded to the Cloud and the physical DVR. All recordings that are available on your DVR can be "checked out" or … How do I return a DVR recording? Using the Xfinity Stream app, browse your list of completed recordings on the Downloads tab. To check in the recording, select the Return option in the Episode Details. You can be connected to any WiFi or mobile connection (inside or outside of the home) to complete the check-in process to allow the recording to ... Apr 3, 2021 ... ... need to know before you sign up. I'll review the pricing, channel lineup, cloud DVR and other features for you to consider. Learn more at ...Instagram:https://instagram. sofi stadium section 512 Cloud DVR lets you record up to 150 hours of your favorite shows and movies to watch anytime. Whether you’re browsing the Guide or watching live TV, press the INFO (i) button on your remote for recording options. For serious fans, Cloud DVR Max doubles your storage to 300 hours! For more information, visit Cloud DVR / Cloud DVR Max.XfinityArmand. Hi there @user_dbe81b ! Thanks so much for taking the time to reach out to Xfinity Support here on our Community Forum with your Cloud DVR inquiry. We are so glad to hear from you and happy to help in any way that we can. At this time, any content recorded on a cloud DVR will only be available to the devices associated with the ... iron workers union las vegas nevada 6 Messages. 4 years ago. Update, I found Percent used.. Depress 'Xfinity' - 'Saved' - scroll left to 'Recordings' number of recordings and percent used are in the … bogo subway coupons Not all will contain multiple links. Comment out prerequisites section if no prereqs are necessary. -->. xfinity. Determine What Remote You Have. Comcast offers ...The Comcast advertises Storage Capacity: Currently, your X1 DVR can record approximately 150 total hours of HD programming on the hard drive, and 150 hours of Cloud DVR storage per X1 DVR. Record Up to Six Shows at Once: With DVR service on X1, you can record up to six* shows at once. Set recordings, play back shows, delete … wood dale bowl Requirement to update TV DVR box (X1) I realize there are many posts here about the requirements of Xfinity to trade in DVR/cable boxes or suffer the loss of On Demand and SVOD as soon as May 31. I see there is an option on my account to update at no cost to me. My issue is our plasma tv is older and not HDMI compatible.NEW 20 Hour DVR "plan"? Got a popup message while watching tv about updating my DVR, which was probably 6 years old. Said Ok. Received new DRV; returned the old one. Before, my DVR had a certain amount of physical space on the hard drive. Now I somehow have a DVR "plan" with only 20 hours of space. If I want more "space" I … julie chrisley in a bikini If you have Xfinity X1 with DVR service, 60 hours (150 hours in some locations) of X1 Cloud DVR are included at no extra charge for each X1 DVR TV Box on your account. If you exceed your limit for cloud DVR recordings, your most recent recordings will replace older recordings if your save setting is set to Save Until Space Is Needed . You will need a X1 Set top box to use cable service. Also regarding the set top box you can use it as a standalone without needing Internet service. However some capabilities like using the streaming applications won’t work due to you needing an Xfinity modem. The current models we only have are an XG1 and XG2. popping large infected blackheads Let me know if you have time to do that. Thanks! I no longer work for Comcast. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? … riverdale swapmeet inc There are a few common reasons it can happen: 1) Age of the recording 2) Availability of content 3) Change of equipment. Recordings stored in the Cloud will transfer when you change your equipment, but for recordings stored on the hard drive of your older box, there is not a way to transfer them over.Click the "Direct Messaging" icon at the top of the page (looks like a text bubble) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.Previously, it was 30 days. When you’re using Philo’s DVR, which it refers to as Saved or Saved Shows, there are a few things to know: When you find a show or movie that you want to record, just select “Save” before it starts. Philo’s DVR records all future airings, new and reruns. Access your recordings from the “Saved” section ... nsu summer 2023 See our frequently asked questions about X1 Cloud DVR. How do I know if I have an X1 Cloud DVR? To see if you have X1 Cloud DVR, log into the Xfinity Stream app or Xfinity Stream portal. If you can see the Recordings or Scheduled tabs as an option, then you have X1 Cloud DVR. The X1 Cloud DVR makes it easier to keep your …1st) Their new 20 hour Cloud DVR for $7.50 is sufficient to hold my current 80 recordings. 2nd) Another Comcast Rep is saying if I want to keep my 80 recordings ( Not 80 hours) that are currently on my X1 DVR, I will have to pay $10. extra in addition to the $7.50 Box charge that includes 20 hours of Cloud recordings. largest food distribution company in the world How do i know if i have xfinity cloud dvr Xfinity Mobile is another offering from Comcast, giving you phone service on top of your TV and internet packages. When you think about it, it makes a lot of sense for a lot of people.It turns out plenty of people are willing to take Comcast up on that offer. Xfinity Mobile launched in 2017 and best claw machine arcade Jan 13, 2024 ... We have been having Cloud DVR issues for ... We have called Comcast/xfinity support multiple ... Once you get back let us know if you are ...Expert. •. 24.6K Messages. @mike_Z the esata drive is not compatible with the X1 DVR. your scheduled programs are stored in the cloud so any change of DVR (physical) in the home means you don't lose the recordings since you will automatically see the cloud DVR's recordings on your home equipment (like a backup). you get 6 tuners to watch ... zupas robert street To send a direct message: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area near the bottom of the window. In the listings, click the program you want to record. In the program details, click Record. If you select a movie or single-episode TV show, recording starts and you'll see a message that your recording is set. Click Dismiss to close the message. When you choose to record a TV series, you'll see further options. In the Record Options pop-up box: