Mercari item arrived damaged.

PO said it was delivered. It was not. I had 7 other packages that day and it was a no show. Mercari got back to me and they gave the seller the money, but I got Mercari Credit as a replacement for the money I lost on the package. If you haven't, reach out to Mercari AND file a missing mail claim. 1. I tried clicking on the “issue with item” button on the mercari app but I can’t find any option that’s about a product and package arriving damaged. Reply sfernandes30 • I'm trying to help you and learn on the fly myself on how the process works. I've sold thousands of items on eBay and Poshmark but just started on Mercari in August. Everyone has different procedures for returns. Hopefully, Mercari doesn't use the Poshmark procedure. How long ago did the item sell and when did the buyer receive the item?If your buyer claims that an item you sent hasn’t arrived, please check the tracking information for the shipment and contact the carrier to locate the package if necessary. If …100%. The seller can't write a policy that allows them to get away with sending flawed or damaged items. Their policy only applies to buyer's remorse returns. Just open a case, Etsy will refund you. Also, Etsy's buyer protection is significantly better than PayPal's. 8. carrieeirrac.

The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In honor of imnotlegolas for starting this subreddit.' ... been on mercari for awhile and made a couple purchases I just purchased a pretty hard to find bbw body oil my package arrived damaged and looks like the item was stolen :(( I took a ...Mercari responds to BBB complaints, so ignore people that chatter about "BBB is yelp for old people, hurr durr." You want to complaint in front of as many eyes as possible. If it progresses and auto rates, and if Mercari doesn't help you, file a complaint with the California AG as well as an IC3 complaint.

I only had little bubble wrap so i taped the bubble wrap on the bottom of the laptop. Nothing else in the huge box but the itty bitty bubble wrap on the bottom of the laptop, and then the laptop looking like OP's image in the box. The buyer recieved the box with the laptop damaged heavily on the back side and the sides, and the box torn to shreds.Item was damaged during shipping. I didn’t received everything I ordered. I received the wrong item. Authenticity concerns. Importantly, Mercari states that sellers have the opportunity to inform Mercari about returns abuse, explaining in a section called “Seller Return Issues”:

I brought a plush on Mercari with the decription saying it’s like new! But when it arrived the safety eyes were scratched and there was a stain. All those flaws weren’t depicted the photos. I sent them the photos of what I received and the photos shown but they decided to not approve my return and automatically completed the purchase. I've bought several items on Mercari that have arrived broken. One was literally a glass item wrapped in that brown parcel paper — by some miracle, that seller got her funds. Another seller sent me 2 delicate ceramic candle holders and one arrived broken.Is water damage covered under your home warranty? It may vary depending on your coverage. Learn about the best home warranty for water damage with our guide. Expert Advice On Impro...3 Answers. Mercari R. [Mercari Rep] on 8/29/17. Hi there, When you purchase an item on Mercari, we hold payment to your seller until you confirm you've …

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Buyer needs to open a ticket with Mercari on the order. They need to say there is an issue with the order since it arrived broken. For your future sales, this damage is on you as mugs should not be packed in a bubble mailer, regardless of how much bubble wrap you use. Use a box next time. blackrain89.seller offering to replace damaged item. I purchased a turntable for around $300 and received it a couple days ago. The cover of the turntable was cracked and broke when I got it, so I instantly requested a return and it got approved. Although now I’ve got the seller saying they can buy and send me the replacement part for free.5. Get Your Money. When the review process is complete or the three-day window is up, the money from the sale should appear in your account. Mercari will try to get you to spend your balance on the platform, but resist the temptation and save your money! You can even set up earnings goals right in the app.Mercari is your marketplace. It's the perfect place to declutter and discover items that are uniquely you. Say 'goodbye' to your old go-tos and 'hello' to one-of-a-kind treasures.Mercari requires multiple photos of the item (s). At a minimum, they require photos of each side of the item (front and back, or front, left, right, and back) as well as a photo that shows the packaging material with the shipping label visible. If the buyer only uploads a single photo, Mercari will request additional photos before denying the ...5 Common Mercari Scams & How To Avoid Them. Michelle Wilson - November 8, 2021. Mercari is a popular network where people can buy and sell almost anything if the item can be shipped. The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. Payments are processed on the site, preventing …

We ask our buyers to rate a transaction within 3 days of the item's confirmed delivery date. After they rate, we'll let you know so you can rate them, too. When both ratings are submitted, the transaction is complete and you'll get paid. If the buyer doesn't rate by the time the 3 days are up, we'll automatically rate the transaction ...Buyer claims it arrived damaged so Mercari refunded her, then I asked to see the proof pictures. Buyer's picture has 5 spoons, but I only ever had 4 to start with. So her picture has an extra one in another color I never had. ... (for damaged items). It pays to have the extra layer of security and use Mercari's labels. Reply replyWant to know how to treat damaged cuticles? Visit HowStuffWorks to learn how to treat damaged cuticles. Advertisement Aside from the occasional manicure or trimming, you may not th...Speakers. Wireless earbuds. You can even find people selling DVDs and DVD players, VCRs, VHS tapes, and older handheld gaming systems. The bottom line is that electronics are a fast selling category on Mercari, so do some Spring cleaning and see if you have some old electronics to get rid of. 2.On Mercari's website, it states that "if you sent the wrong item, contact our Help Center. Do not use a label twice." So, I would ask her to contact their Help Center. I contacted Mercari and they said they did release funds to her and I shouldn't do anything else. I don't know what this seller is trying to do if she's been paid, but she keeps ...The bottom also had a dent in it so that the item does not stand up on its own. I’m pretty sure the seller shipped it that way because the box wasn’t damaged enough to have done that to the item. Contacted mercari for a refund. It took them about 30 minutes to give me a response and they refunded and told me to keep the item.

seller offering to replace damaged item. I purchased a turntable for around $300 and received it a couple days ago. The cover of the turntable was cracked and broke when I got it, so I instantly requested a return and it got approved. Although now I've got the seller saying they can buy and send me the replacement part for free.They know that Mercari is very strict about counterfeit items and will grant a return for these reasons. The buyer knew the item was authentic, it basically was a case of buyer's remorse. Mercari ultimately sided with them, even after Mercari acknowledged that the item was authentic. I got my item back, thankfully it was in the same condition ...

Mercari - Buyer returned damage product. So I've been selling on mercari for a bit I have almost 400 sales and for the first time a buyer put a claim in . Problem is the figure I sent out was in good - to near mint as detailed in the post. The pictures he sent show a completely different item in a different condition.I sold an eyeshadow palette, and it arrived to the buyer broken. What should I do? I believe the buyer, and don’t think she’s trying to scam me at…62K subscribers in the Mercari community. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... It also depends if items were shipped damaged or damaged in shipping, but Mercari will determine that based on photos and explanation that the buyer sends them. ReplyMy buyer's package was suppose to arrive on the 13th of this month. However the tracking stated "A notice of the attempted delivery has been left. No secure location available.". Their package has been sitting in the post office since then. I assumed they would pick it up, but I just checked the tracking and it added "Reminder to ...Travellers arriving in Spain will have to self-quarantine for 14 days. Traveling to Spain in the near-term will require a mandatory period in isolation. On May 12, Spain announced ...Like New insinuates there are no flaws, but marking as good reads as "one or more minor flaws". You shouldn't have a problem getting a refund. Click on the order, press "problem with my order" and click "item not as described" if you want to proceed. If you'd rather keep the item you can leave a review about the damage and rate as you deem fit.International shipping: My items arrived damaged. Japan Post or the carrier company in your specific country: After decision of the carrier, full or partial refund depending on the shipping method and if damage is also seen on the package itself. The import and customs fees are too high. Recipient of the Neokyo service (you)By opening a dispute, you can communicate directly with your seller to work out a problem transaction. If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute to a claim. We'll review the claim and decide on reimbursement.

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Policy. Mercari’s Return policy reflects a balance between the needs of both parties to the transaction, the Buyer and the Seller. If a Buyer has a concern about an item that they received, they must initiate a return request through the Order Status page or the Rating page within 72 hours of the carrier-confirmed local delivery time (concerns raised outside of these channels may not be ...

Absolutely. Mercari was founded in 2013. eBay was founded in 1995. eBay has a massive buyer/seller community and a much larger audience than Mercari. eBay has just been around way longer. eBay also offers a physical phone number to call if you run into issues. My personal experience: I've been selling off and on eBay since 2010 and eBay is just ...International shipping: My items arrived damaged. Japan Post or the carrier company in your specific country: After decision of the carrier, full or partial refund depending on the shipping method and if damage is also seen on the package itself. The import and customs fees are too high. Recipient of the Neokyo service (you)When you receive the item back, do NOT open it without recording yourself and taking photos after. You can provide these to Mercari to dispute if they send you an item back that was not what you sent out. You will not have to worry about their review. When a buyer disputes an item, the review is no longer an option unless they "accept the item".1 Share. Sort by: No-Cartoonist8495. • 2 yr. ago. So first make sure you do NOT rate the purchase or you won’t get your money back. There should be an option for you to file a …Resell for long enough and your bound to get a few of these cases from time to time. In this video, I review a few current, not-so-fun cases where buyers rec...r/Mercari • Got my first return request because I didn’t realize she was asking for a second pair thrown in for free on top of her 25% off offer. I see it now :(live and learn. Mercari let her keep item and didn’t pay me.By going off the platform, Mercari won't be able to help you if something goes wrong. 2. Avoid Anything That's Too Cheap If an item is significantly cheaper than it should be, there's usually a reason for this. Perhaps the item is damaged, or the seller has no intention of delivering it.I ordered some glass pieces from a Mercari seller. One of 4 arrived broken. I contacted the seller, they suggested I open a return with Mercari. ... I received a message that the buyer claimed the item was damaged in transit but not to worry because my item was covered under the shipping protection. It was an $82 item. Be careful going off ...The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Returned an damaged item after seller not aware of the condition of the item, and this happened… I did noticed that the tracking is still for the shipment to get to me? What can I do now…If your item is damaged or lost in transit to the buyer, you’re covered with up to $200 Shipping Protection for Mercari prepaid labels for standard, Media Mail and economy packages and up to $20 for First-Class Envelope rates.Mercari is a popular shopping app that allows users to buy and sell items online. With over 50 million downloads, it’s no surprise that Mercari has quickly become a go-to app for m...When you were a kid, back-to-school shopping was bittersweet. It signified that summer was almost over. However, it was exciting to think about what the new year could bring. For p...

A bundle on Mercari is made up of multiple items from a single seller that ship together in a single box. Bundles on Mercari have two distinct features: A bundle = multiple items from the same seller. Shoppers: you might negotiate a better price for multiple items. Sellers: you can sell more items, faster . The seller ships all items in the ...Once the seller ships it out, he/she is no longer responsible for the package, including the delivery time. There are very limited reasons for a reason to return an item purchased on Mercari (item arriving late is not a good reason and Mercari will deny your request) 3. seeyouintea022 • 2 yr. ago.UPS cant help you in this scenario as the label was issued via 3rd party (mercari) and not purchased directly with UPS with shipping protection. The shipping protection you get using a mercari label is directly through mercari - it is supposed to protect you from lost or damaged packages and they will reimburse you up to $200. USPS lost my buyers package for two weeks. I reached out twice before a case was opened, and two more times when the case was opened but nothing came of it. The buyer had been kind and patient and I felt awful. Then we were both notified that USPS had damaged my package in transit. We crossed our fingers that the item was still usable. Instagram:https://instagram. sig 365 vs 365 xl Travellers arriving in Spain will have to self-quarantine for 14 days. Traveling to Spain in the near-term will require a mandatory period in isolation. On May 12, Spain announced ... desert bloom re leaf center tucson az The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Item damaged in transit by USPS, arrived to buyer with a note saying USPS damaged it, Mercari claiming i am at fault due to insufficient packaging SELLING I'm looking to go on Twitter to talk to a real repas suggested by many users here ...That's when you file a claim with the shipping party. They reimburse you for the item cost and the shipping. It isn't Mercari's fault nor the seller's fault if something happens during the shipping process. It's the courier's fault. They have claim damage & their own insurance for a reason, which is included in the shipping cost. cute hairstyles for school black girl Damaged items deemed hazardous by Mercari may not be returned. If a package was damaged and then rerouted back to the sender, the seller must provide photos of the damage within 24 hours of delivery. Mercari may change Shipping Protection criteria …Item arrived damaged. You must contact them through their app. There is no option for reporting a damaged item, and contact is only available by answering questions. There is no question about damaged items, you you never get to contact customer service. They apparently do not have an office in the US. I would not recommend buying through Mercari. aetna careers work at home Contact mercari give them tracking info and a screen shot of buyers message stating its okay its after the three days and when it was shipped/cancled as long as it was shipped before the buyer canceled it should go in your favor. Reply reply. Julissaherna692. •. tattoo juice wrld lyrics Mercari does not accept videos for returns/disputes. I learned this when I received a damaged package a few weeks ago. I knew from the size of the box there was zero way it could have been sent and arrived safely. Item is 11+ inches tall shoved into a 9 inch box. So I video taped it. They wouldn't even look at the unboxing videos or anything ... kalispell mt airport webcam I take photos of the packing process and the packaging, and it literally does not matter - Mercari has always sided with the buyers (including 2 who deliberately damaged their items to make their case). I have a few awesome repeat customers on Mercari so I'm staying for now, but I'm already transitioning to local sale pages. dunkin donuts in odenton maryland Think about it logically for how damaged the box was and how minor the damage to the item was, considering that the shipping box was completely destroyed the item would have far more extensive damage if it was packaged improperly." But in my case the shipping box looked like it got ran over and the packaged item had a very minor dent in the corner.The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... triple - checked to make sure the item was not damaged or anything along the lines before sending it out. Upon doing so, I shipped the item with a lot of bubble wrap, and secure packaging overall. The item arrived to the buyer, and by some ... how to inspect element macbook Shipping is a big con as well. Safe say items with free shipping so better to get sellers to use free shipping. When a seller uses free shipping they just add the cost of shipping into the listing price which equals a higher sale price for the item that mercari gets to take 12.9% of. Shipping is tax free.FlockingFab. Buyer damaged the item to return it, Mercari's explanation is astounding. I sold a jacket to a buyer that was in pristine condition. After it was delivered, I got a notice that the buyer was returning because it was "not as described" and Mercari approved the return. I reached out to Mercari for an explanation to find out what wasn ... ontario luxe reel theatre photos You can tell Mercari that he altered your item. You could reply with “I apologize that you broke the figure but you acknowledge it didn’t arrive broken therefore it arrived as described. I cannot assist further from here.” Or you could ignore him. It would be up to the buyer to contact Mercari.Sellers can cancel a transaction before shipping to the buyer if the item is damaged/defective or if they're unable to fill/ship the order. Here's how you can ... kayla cotten today the item finally arrived and the seller immediately messages me asking me to rate them literally a few minutes after it just delivered. i go get the package from my mailbox and open it up. the item had no protective packaging which is 100% definitely needed considering its size and delicacy. so of course, it has scuffs and paint chipping ... walmart monroe highway By going off the platform, Mercari won't be able to help you if something goes wrong. 2. Avoid Anything That's Too Cheap If an item is significantly cheaper than it should be, there's usually a reason for this. Perhaps the item is damaged, or the seller has no intention of delivering it.Hi everyone, I had a buyer tell me their item arrived broken. I packaged it well but I guess it didn't matter. ... IMO, Mercari refunding buyer, while still paying you, is not guaranteed. They tend to do that only on things that are ~$20 or less, and it’s the first time it’s ever happened (almost like a one time “get out of jail free cardPosted by u/Dabblequeen - 2 votes and 1 comment